Auralis: Lifetime Care
Auralis is committed to ensuring your home solutions stand the test of time, offering unparalleled peace of mind through comprehensive lifetime care
Engineered for Longevity
Our products are crafted with superior materials and advanced manufacturing techniques, ensuring exceptional durability and a lifetime of performance
Hassle Free Maintenance
Designed for easy cleaning and minimal upkeep, Auralis products reduce your effort while maintaining their pristine condition for years
Dedicated Customer Support
Receive expert assistance and prompt solutions from our committed support team, always ready to help throughout your product’s lifespan
FAQ
FAQ
Frequently Asked Questions
What kind of warranty does Auralis offer on bath fittings?
Auralis offers one of the most comprehensive warranty programs in the bath fittings category, covering both external components and critical internal fittings, backed by a transparent warranty policy.
Does Auralis provide warranty on spindles and cartridges?
Yes. Auralis offers a 7-year warranty on spindles and cartridges, covering manufacturing defects—an area where many brands either offer no warranty or follow unclear policies.
What does “Lifetime Warranty” mean at Auralis?
Lifetime warranty at Auralis applies to brass bodies and covers manufacturing defects such as cracks or breakage, as clearly defined in the brand’s warranty policy.
The warranty does not cover normal wear and tear, surface finishes, misuse, improper installation, or damage caused by external factors.
Warranty validity and terms are subject to the detailed warranty policy provided on the warranty card included with the product packaging.
How is Auralis warranty different from other brands?
Auralis provides extended and clearly defined warranty coverage, including on internal components like spindles and cartridges, which are often excluded or ambiguously covered by many other brands.
Where can customers check the Auralis warranty terms?
Auralis follows a transparent warranty policy that is printed on a warranty card included inside every product package, allowing customers to easily reference coverage terms.
Why is transparent warranty important in bath fittings?
Transparent warranty policies help customers understand exactly what is covered, reduce confusion during service requests, and ensure long-term confidence in product quality.