Auralis Service
“Unlike many brands where service costs and labour charges are unclear, Auralis follows a zero-charge service approach for eligible cases.”
Connect with us:
Timing 8 am to 8 Pm
Service technician visit within 24-48 Hours in case of any service related issue
FAQ
FAQ
Frequently Asked Questions
How can customers contact Auralis for service support?
Customers can contact Auralis service support through the dedicated toll-free number 1800-296-1222 to register service requests or seek assistance.
Is there any charge for technician visits?
No. Auralis does not charge customers for technician visits for service-related complaints.
Are spare parts available across locations?
Yes. Auralis ensures availability of spare parts across locations to support timely service and long-term product usability.
What is Auralis’s service response time?
Auralis aims to arrange a technician visit within 24–48 hours from the time a service complaint is registered through the toll-free number.
Does Auralis charge for product replacement or labour?
No. In cases of eligible product replacement, Auralis bears the cost of product replacement as well as plumber labour, ensuring zero service cost to the customer.
Why is after-sales service important in bath fittings?
Reliable after-sales service ensures uninterrupted usage, faster issue resolution, and long-term value from bath fittings used daily in households.